General Engravers is pleased to present some of the most common questions they encounter regarding their quality products and services.
If your question is not answered here be sure to click on the CONTACT US button and your question will be promptly answered.

For questions and answers under the following topic areas please click on the topic heading:
 
Location Shipping Custom Design
Pricing Ring Weight Ring Sizing
Jewellery Services Engraving Wax Rings
LOCATION:


Q. Where is General Engravers Located ?

A. General Engravers is located 35 KM northeast of Toronto, Ontario, Canada and is fully serviced by many couriers and regular mail, ensuring the timely transporting of your purchase.

 

SHIPPING:


Q. Is overnight Shipping Available ?


A. For a nominal charge overnight courier services are available to most major centers in North America, please confirm your request with us.

 

CUSTOM RING MOLDS:
Q. What do I need to have a ring mold made?

A.General Engravers specializes in making custom ring molds from your wax ring. If you do not have a wax impression, General Engravers can arrange to have one done by an injection molding specialist. Please contact us for a personalized quote.


ENGRAVING:


Q.Do you do engraving ?

A.General Engravers ring molds are ready for engraving. Bezels or Signet Tops are supplied-see our product listing.

 

PRICING:


Q.What currency is the pricing in?


A.General Engravers prices are all quoted in Canadian dollars and are subject to all applicable taxes. See each individual product listing for pricing including volume discounts.

 

RING WEIGHT:


Q.How do I know what the ring weight will be?

A.Ring weight is dependent on many factors, your jeweller will be the most appropriate source for this answer. If you have any concerns please do not hesitate to contact us.

 

RING SIZING:
Q.How do I determine my ring size?

A. Your jeweller is best to advise. Mandrils are available to jewellers for finger sizes 6 and 10.5


JEWELLERY SERVICES:


Q.Is General Engraver a Jeweller?

A.No, General Engraver is a mold supplier. Your Jeweller will make the ring from a precious metal and complete the engraving or addition of a jewel.

 

WAX RINGS:
Q.If I don't have a wax ring how do I have a ring made ?


A.Click on the contact us

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